Contract Management And The Right Framework

Published: 14th February 2012
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The benefits of contract management are something that is well known across the world now. Using it to sort contracts effectively and drive companies in the right direction is why people use it religiously, and here we will look into the framework that needs to be applied.

As with everything, you will need to put the contract management into good practice so that you get the most out of it - There will need to be phases in place for strategy, development, delivery and structure. We will take the 11 different areas that should be looked at to help you understand how to get from the start to the finish with contract management.

Structure and resources

- Planning and governance - As with everything, you need to be prepared, and there is a transition period that needs to be looked at between tendering a contract and moving it to the contract management phase. What needs to be looked at are the issues and how performance will be affected by the use of this system.

- People - You have to be sure that you have the right staff involved with your processes so that they are dealt with effectively. There needs to be a balance, and the handover has to be seen by a specific member of staff - the team along with a contract manager.


- Administration - There will always be a timetable for when things need to be decided, and how the physical contract will be managed. There needs to be trigger points online and offline to get hold of contracts as easily as possible - always have hard copies.

Delivery

- Managing relationships - External and internal relationships need to be strong to have complete delivery. For this to happen, roles and responsibilities need to be understood and communications along with continuity should be known.

- Managing performance - Moving forward can only happen if performances are considered across the board. Service delivery and feedback should always be a priority and ensure high awareness.

- Incentives and payments - Everyone has a budget, and you need to stick to this to get what you want over the year. If payments are done quickly and effectively then there should be incentives so everyone knows the outcome.

- Risk - Everything in life has a risk to it - some are more risk worthy than others. Processes and plans should always be secret yet easy to find so that contractual terms can be quickly seen and protected.


Development

- Contract development - It's always integral to handle contractual changes well, and this is something that needs its own spot. The changes that are in place will always vary, and it's important to have the processes in your stock so that you get the best monetary value - ideally, for both parties.

- Supplier development - Improving capability and performance in your suppliers is something everyone strives for, but it isn't beyond the realms of possibility. Keep processes clearly set out so that you know how you're moving forward.

Strategy

- Managing supplier relationships - Relationships are crucial in business, so developing and managing them with your suppliers is the best way to capture innovation.

- Market management - There are always going to be wider market issues, but these can be sorted if you keep processes in place to review and evaluate options in and around you.


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